Privacy Policy AMG98

1 Introduction

AMG98 ("we", "our platform") takes personal data protection very seriously. As an online betting and entertainment platform serving Malaysian players, we understand that your trust depends not only on the security of financial transactions, but also on how we handle your personal information.

This Privacy Policy is formulated in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. It outlines your rights as a data subject, our obligations as a data controller, and the concrete measures we take to ensure your information remains secure and is used responsibly.

2 Personal Data We Collect

AMG98 only collects personal data that is strictly necessary to provide our services to you. The following are the categories of data we collect:

3 How We Collect Data

Your personal data is collected through several transparent channels and with your knowledge:

Direct Collection

• Account registration – information you provide when creating a new amg98 account.
• KYC Process – identity documents you submit for identity verification prior to your first withdrawal.
• Financial transactions – details provided when making deposits or withdrawals via FPX, DuitNow, TnG eWallet, Boost or GrabPay.
• Customer support communications – information you share when contacting our team via live chat.

Automatic Collection

• Cookies and tracking technologies – technical data collected automatically as you browse our platform.
• Server logs – technical activity logs used for security and troubleshooting purposes.
• Platform analytics – usage data that helps us understand how players interact with the platform for continuous improvement.

4 Purpose of Personal Data Use

AMG98 uses your personal data only for lawful and stated purposes. The following are the primary purposes for which your data is used:

• Account management – to create, maintain and protect your amg98 account.
• Transaction processing – to process deposits, withdrawals and payment verification securely and accurately.
• Identity verification (KYC) – to comply with anti-money laundering legal requirements and ensure the security of your account.
• Customer Support – to resolve complaints, answer enquiries and provide technical assistance.
• Platform security – to detect and prevent fraud, multi-account usage and other suspicious activity.
• Legal compliance – to fulfil reporting and compliance obligations under applicable Malaysian law.
• Marketing communications – to send promotional information, bonuses and exclusive offers (with your consent).
• Service improvements – to analyse usage patterns and improve platform quality and user experience.

5 Data Sharing with Third Parties

AMG98 does not sell or rent your personal data to any third party. However, there are limited situations where we need to share your information with certain parties to keep the platform running properly:

Approved Service Providers

• Payment providers – FPX, DuitNow, TnG eWallet, Boost and GrabPay to process your financial transactions.
• Game providers – licensed game companies that provide content on the amg98 platform, limited to data required for game operations only.
• Identity verification services – certified third-party KYC providers to help us verify player identities.
• Cloud services – infrastructure providers that store and process data under strict data protection agreements.

Authorities & Legal Obligations

AMG98 may be required to disclose your information to competent authorities when mandated by law, court order, or regulatory directive. Any such disclosure is handled with care and limited strictly to what is required by law.

6 Personal Data Security

AMG98 invests seriously in cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we implement include:

• 256-bit SSL encryption – all data transmitted between your device and our servers is protected with industry-grade encryption.
• Data-at-rest encryption – sensitive data stored in our databases is encrypted using the AES-256 algorithm.
• Two-factor authentication (2FA) – an additional security layer for account access that protects you even if your password is compromised.
• 24/7 security monitoring – automated systems that detect and respond to security threats in real time.
• Internal access controls – amg98 staff may only access data necessary to perform their duties, based on the principle of least privilege.
• Regular penetration testing – independent security audits are conducted periodically to identify and address system vulnerabilities.
• Encrypted data backups – backup copies of data are stored at separate secure locations to ensure service continuity.

7 Data Retention Period

AMG98 does not retain your personal data longer than necessary. Our data retention periods are as follows:

• Active account data – retained for as long as your account is active and in use.
• Financial transaction records – retained for 7 years after the transaction date in accordance with accounting and anti-money laundering legal requirements.
• KYC Documents – retained for 5 years after account closure or termination of the business relationship.
• Customer support communication logs – retained for 2 years for reference and service quality improvement purposes.
• Technical data and logs – retained for 90 days for security and troubleshooting purposes.
• Marketing data – retained until you opt out of marketing communications or as per your request.

Once the retention period expires, data will be securely deleted or permanently anonymised so it can no longer be linked to your identity.

8 Cookies & Tracking Technologies

The AMG98 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The types of cookies we use are as follows:

• Essential Cookies – required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies – to gather information on how you use the platform to help us improve speed and usability.
• Functional Cookies – to save your preferences such as language, display settings and favourite game selections.
• Analytics Cookies – helps us understand aggregate usage patterns for service improvement purposes.

9 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by AMG98:

To exercise any of the above rights, please contact our Data Protection Officer (DPO) via live chat or email at [email protected]. We will process your request within 30 working days.

10 Child Privacy

The AMG98 platform is strictly for individuals aged 18 years and above. We do not intentionally collect, process, or store personal data of minors. Should we discover that a child's data has been collected without our knowledge, we will take immediate action to delete the relevant data and close the associated account.

11 Changes to the Privacy Policy

AMG98 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in data processing practices, new legal requirements, or improvements to our services.

You will be notified of any material changes through:

• A prominent notice on the AMG98 platform homepage.
• Email or SMS to the address or number registered in your account.
• Notification via the AMG98 mobile app (if applicable).

The "Last Updated" date at the top of this page will always reflect the latest version of this policy. Continued use of our platform after changes are published means you accept the updated version of the policy.

12 Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding how we handle your personal data, please contact the AMG98 Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the amg98 platform
• Response time: Within 3 working days for general enquiries; 30 working days for formal data rights requests